Shipping Policy

When can I expect to receive my shipment?

All orders are dispatched from our warehouse within 5 working days after the order has been placed. Your shipment will usually arrive within 10–20 working days after dispatch, depending on carrier availability and your delivery location.

Please note that delivery delays may occasionally occur due to customs clearance, customs inspection, carrier delays, severe weather, peak season demand or other circumstances beyond our control.

How can I track my order?

A tracking number will be provided in your Shipping Confirmation email. You can use this tracking number to check the status of your order at www.17track.net.

What are your shipping rates?

We offer a fixed shipping rate of £2.99 to all destinations worldwide.

Which countries do you ship to?

We currently offer worldwide shipping. However, if your country or region is not supported by our logistics partners, we will inform you as soon as possible and make the necessary changes to your order.

To learn more about our delivery destinations, please contact us via www.greatodayit.com.

How can I change my delivery address?

Changes to your delivery address are only allowed on or before 11:00 pm on the same day that the order is placed.

To request an address change, please contact us via www.greatodayit.com as soon as possible. Once your order has been processed or dispatched, we may no longer be able to amend the delivery address.

Can I deliver to another address other than my card billing address?

Yes, you can use a delivery address that is different from your card billing address.

How is my order shipped?

Orders are shipped on regular working days, excluding weekends and public holidays. Any orders placed during weekends or public holidays will be processed on the next available working day.

Once your order has been dispatched, you will receive a Shipping Confirmation email with your tracking information.