Return Policy
Cancellation
We accept order cancellations before the product has been shipped or produced. If your order is cancelled successfully, you will receive a full refund.
Please note that we are unable to cancel an order once the product has already been shipped.
Returns
We accept product returns. Customers have the right to request a return within 14 days after receiving the product.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be returned in its original packaging. To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Customers will only be charged once at most for shipping costs, including return shipping where applicable. No restocking fee will be charged to consumers for the return of a product.
Refunds
Once your return has been received and inspected, we will send you an email to confirm that we have received your returned item. We will also notify you whether your refund has been approved or rejected.
If your refund is approved, it will be processed and a credit will automatically be applied to your original payment method within a certain number of days, depending on your payment provider or bank.
Late or Missing Refunds
If you have not received your refund yet, please first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund appears in your account.
If you have completed all of these steps and still have not received your refund, please contact us via www.greatodayit.com.
Return Address
Please contact our Customer Service team via www.greatodayit.com to request the correct return address before sending back your item.